Last updated: November 5, 2026

This policy explains how Balancing Act Rehabilitation PLLC collects, uses and shares "consumer health data" under Washington's My Health My Data Act and similar state laws. It applies to health-related information we collect through our website, sign-up forms, emails and online programs. It does not cover patient records protected by HIPAA, which are described in our Notice of Privacy Practices.

1. Consumer Health Data We Collect

• Symptoms, conditions or goals you tell us about, such as dizziness, vestibular migraine, Persistent Postural-Perceptual Dizziness (PPPD), facial paralysis or FND
• Which health resources, masterclasses, waitlists or programs you sign up for, since these may suggest a health condition
• Anything you share about your health in emails, forms, discovery call bookings, community posts or live calls

2. Where We Get It

Directly from you, when you fill out a form, book a call, email us, join a program or take part in our community.

3. Why We Collect and Use It

• To respond to you and schedule a discovery call
• To deliver the free resources and programs you asked for
• To send emails related to what you signed up for, including resources, updates and offers for our programs (you can unsubscribe anytime)
• To understand which content is helpful

We collect consumer health data only with your consent, or as needed to provide a service you asked for.

4. Who We Share It With

We share consumer health data only with service providers that help us deliver the Services, such as Kit (email), Calendly (scheduling), Heartbeat (community and courses), Zoom (live calls) and Stripe (payments). They may use it only to provide services to us. We do not share it with anyone else unless you give separate consent or the law requires it.

5. We Do Not Sell It

We do not sell consumer health data. We will share it with advertising platforms, like Meta (Facebook and Instagram), only if you give separate consent first. You can withdraw that consent anytime.

6. Your Rights

You have the right to:

• Confirm whether we collect, share or sell your consumer health data
• See the data we have and a list of who we shared it with
• Withdraw your consent
• Ask us to delete your data

To make a request, email info@balancingactrehab.com with "Health Data Request" in the subject line. We will respond within 45 days. If we deny your request, you may appeal by replying to our response. If your appeal is denied, you may contact the Washington State Attorney General.

7. Contact Us

Balancing Act Rehabilitation PLLC

101 Briny Ave, Unit 1010, Pompano Beach, FL 33062 info@balancingactrehab.com